Who is your shipping carrier?

We are a third party marketplace and orders are instantly sent to the vendor for fulfillment. In most cases UPS is the shipping carrier. You will be notified by email and or text when a tracking number has been issued. 

Where can I ship?

Our vendors are allowed, by law, to only ship products within the United States of America (USA).

Currently, they do NOT ship products to the following states: Iowa, Maine, Mississippi, New Hampshire, North Dakota, South Dakota, Utah, Vermont.

Products cannot be shipped to an APO, a FPO, a PO Box or an international address.

How much does it cost to get items shipped?

The shipping rate varies depending on the weight of the contents, service selected for shipment and shipping address.

How do I qualify for free shipping?

All orders over $399 qualify for free shipping. 

Are there restrictions on how much I can have shipped to me?

Certain states do have restrictions. If you have an order that is over the limit, we will contact you to reduce your order to meet the limits.

What are the different shipping methods?

The available options for shipping are: Overnight, 2-Day Air and Ground. Overnight and 2-Day Air delivers Monday-Friday only. Ground service includes delivery through Saturday.

Can I ship items to multiple addresses?

No, you cannot split an order to go to multiple addresses. 

I want to change my shipping address, what do I do?
If you need to change the shipping address on your order BEFORE it has been shipped you can use our support chat assistant located at the bottom right of our page.  He is able to make the change and it will be applied without needing to wait.  You will need your order information and the support assistant may ask for additional information. 

If the package has been shipped and you have a tracking number.
Customers can use UPS My Choice, an easy, no-cost option offered by our shipping partner. It’s the most efficient way to manage delivery of your UPS shipments.

When will I receive my order?

Vendors work to ensure that you receive your order as quickly as possible. Once your order is successfully submitted and received, Up to two full business days (defined as Monday through Friday) to process your order and get it to our carrier, UPS. Orders received on weekends or holidays will be processed on the following business day.

Factors outside of Take your Pick Liquors and UPS control, such as extreme weather conditions, traffic and/or technical failures, may occasionally cause delivery delays. We ask for your patience and understanding during these times. Note that we cannot guarantee any delivery dates or times that UPS will not guarantee themselves. Once you have a tracking number, please check delivery status via the UPS Website.

How do I track my order?

When your order is on its way to you, you will receive an email notification containing your tracking information and an estimated delivery date from UPS. You can track your shipment through their site. Note that your tracking / delivery date information will not reflect progress until the product is scanned at the carrier facility. If you do not see a notification email when you expect it, check your spam filter.

Do I have to sign for my package?

YES, you must sign for an order when it is being delivered and show proof of your age (21 years and over) if you order alcohol. (Note, in some cases, you may need to show ID regardless of what you purchase.)

What if I'm not home when my shipping order arrives?

If you are unable to be home, UPS will make two additional attempts to deliver your order, and then it will be held at the shipper’s distribution center. You may also reach out to UPS and have your package held at your local Walgreens or other local UPS location. An ID and adult signature is still required.

Can someone else receive my order?

Anyone over the age of 21 at the delivery address will be able to receive the order.