Shipping and Delivery

Who is your shipping carrier?

We are a third-party marketplace, and your order goes straight to the vendor to be fulfilled. Vendors ship with UPS or FedEx. You’ll get an email and/or text when your tracking number is issued, and it will show which carrier has your package.

Where can I ship?

By law, our vendors can only ship within the United States of America (USA).

They do NOT currently ship to these states: Iowa, Maine, Massachusetts, Mississippi, New Hampshire, North Dakota, South Dakota, Utah, Vermont, Texas.

We can’t ship to APO or FPO addresses, PO Boxes, or international addresses.

How much does it cost to get items shipped?

The shipping rate depends on how much your order weighs, the shipping service you choose, and where it’s going.

How do I qualify for free shipping?

Orders over $600 ship free. For smaller orders, shipping is calculated at checkout based on weight, destination, and the service you choose. You’ll see the exact cost before you pay, and nothing is added afterwards.

Are there restrictions on how much I can have shipped to me?

Some states limit how much you can have shipped. If your order is over the limit, we’ll contact you to bring it within the limit.

What are the different shipping methods?

You can choose Overnight, 2-Day Air, or Ground, through UPS or FedEx. Overnight and 2-Day Air deliver Monday through Friday only. Ground delivers through Saturday.

Can I ship items to multiple addresses?

No. Each order can only go to one address.

I want to change my shipping address. What do I do?

If your order hasn’t shipped yet: Contact our customer support team as soon as possible with your order number and the new address. We’ll update it before your order ships.

If your order has shipped and you have a tracking number: Use your carrier’s free delivery management tool:

• UPS shipments: UPS My Choice® lets you track, reroute, or reschedule your UPS delivery.
• FedEx shipments: FedEx Delivery Manager® lets you track, redirect, hold, or reschedule your FedEx delivery.

When will I receive my order?

Vendors work to get your order to you as quickly as possible. After your order is submitted and received, vendors take up to two full business days (Monday through Friday) to process it and hand it to UPS or FedEx. Orders placed on weekends or holidays are processed on the next business day.

Things outside the control of Take Your Pick Liquors, UPS, and FedEx, such as extreme weather, traffic, or technical failures, can sometimes delay delivery. Thank you for your patience when this happens. We can’t guarantee any delivery date or time that the carrier doesn’t guarantee itself. Once you have a tracking number, you can check delivery status on the UPS or FedEx website.

How do I track my order?

When your order ships, you’ll get an email with your tracking information and an estimated delivery date from UPS or FedEx. You can track your package on the carrier’s website. Tracking won’t show any progress until the carrier scans the package at its facility. If the notification email doesn’t arrive when you expect it, check your spam folder.

Do I have to sign for my package?

YES. If you order alcohol, someone must sign for the package at delivery and show ID proving they are 21 or older. In some cases, you may need to show ID no matter what you ordered.

What if I’m not home when my order arrives?

If no one is home, UPS and FedEx will try to deliver two more times. After that, the package is held at the carrier’s local facility. You can also have it held somewhere more convenient:

• UPS: Have it held at a nearby UPS Access Point® location or The UPS Store®, using UPS My Choice.
• FedEx: Have it held at a nearby Walgreens, FedEx Office®, or other FedEx Hold location, using FedEx Delivery Manager.

You’ll still need to show ID and an adult must sign when you pick it up.

Can someone else receive my order?

Yes. Anyone 21 or older at the delivery address can sign for the order.